Refund policy

Return and Refund Policy

United States Orders Only

The Point Bookstore currently accepts and ships orders only within the United States.

All Sales Are Final

All purchases from The Point Bookstore, whether made online or in our physical store, are final. We do not offer returns or refunds for changes of mind, unwanted items, incorrect size selections, or other personal preferences.

Please review product descriptions, sizes, and order details carefully before completing your purchase.

T-Shirt Size Exchanges

T-shirts may be exchanged for a different size within 30 days of purchase or delivery, subject to availability.

To qualify for a size exchange, the T-shirt must be:

Unworn, unwashed, and unused
Free from odors, stains, pet hair, or other signs of wear
In its original condition with tags attached, when applicable
Accompanied by the receipt or proof of purchase

Size exchanges are limited to the same shirt design in a different available size. If the requested size is unavailable, we may offer another available size or store credit at our discretion. We cannot guarantee that replacement sizes will remain available.

Customers are responsible for return-shipping costs associated with online size exchanges. Original shipping charges are nonrefundable.

Damaged, Defective, or Incorrect Items

Please inspect your order promptly after receiving it. If an item arrives damaged or defective, or if you receive the wrong item, contact us as soon as possible so we can evaluate the issue and make it right.

Please provide your order number and photographs clearly showing the problem. Depending on the circumstances and product availability, we may replace the item, provide store credit, or issue a refund.

If we request that a damaged, defective, or incorrect item be returned, we will provide instructions regarding the return and any applicable shipping arrangements.

Sale, Clearance, Gift Cards, and Special Orders

Sale and clearance merchandise, gift cards, personalized products, and special-order items are final sale and cannot be returned or exchanged.

T-shirt size exchanges on sale or clearance merchandise are not available unless expressly approved by The Point Bookstore.

Requesting an Exchange or Reporting a Problem

Before shipping or bringing back an item, contact us for approval:

Email: hello@thepointbookstore.com
Phone: 817-293-1273

Approved returns or exchanges may be sent or brought to:

The Point Bookstore
10700 Old Burleson Road
Fort Worth, Texas 76140
United States

Items sent or brought back without prior approval may not be accepted.

Refunds Approved by The Point Bookstore

When a refund is approved for a damaged, defective, incorrect, or unavailable item, it will generally be issued to the original payment method.

Please allow up to 10 business days after approval for the refund to be processed. Your bank or credit-card company may require additional time to post the refund to your account.

Original shipping charges are nonrefundable except when required by law or when the refund results from an error by The Point Bookstore.